Tuesday, July 12, 2011

About those property taxes and the MMSD budget gap...

I recently wrote this response to TJ Mertz's blog on the newly-discovered shortfall in state aid to the Madison Metro School District. It places the gap, and the WSJ article on the gap, in perspective. At least it provides my perspective on where we are and what is likely to happen next.

TJ, before you fall into trashing James please be aware that, as is the case with every board member, James learned of the gap from a reporter. Not from the district. He was asked to comment, as was I, and probably every other board member that the reporter could reach, to comment specifically on raising taxes.

With no information on the gap or administration's proposed response, I suspect that James responded the way most of us would. When we voted to set the preliminary budget, the board majority was very concerned about raising taxes above the amount approved in the 2008 referendum. We managed to put positions - notably for Occupational Therapy Assistants - back into the budget despite administration's efforts to use them to solve the budget gap that we knew about. We also managed, as you are well aware, to assure that 4K students in the Allied Drive area will have 4K in their neighborhood. We did both of these things without raising taxes; instead, we made choices about how we use existing resources. I can guarantee you that those solutions did not come from the pollster who offers tax raises without the larger context. But you know that, too.

James' answer reflects that approach, although it is not reflected in the answer that was printed. You can stop bashing him.

When we were setting the preliminary budget (which we received a mind boggling 10 days before we were asked to vote on it), many of us asked questions about the state budget and our level of confidence in the numbers that we were using. We were assured that these were highly vetted and developed numbers. Apparently not so much, but we were not alone in our surprise. It is surprising that the first knowledge that we (board members) had was when a reporter called.

Since then, we have had a good deal of purple prose about what happened. The only option offered was to raise taxes. I suspect that some of us will be looking at a number of alternatives based on staff responses to a survey asking what we could do without and what we absolutely need to succeed. There are some big neon arrows in the frontline responses. None of those are reflected in the budget that administration brought forward. (I note that some board members don't find the line item budget to be very helpful in shaping their opinions; I tend to find the line item budget to be very helpful in thinking through ways to solve real problems like OTA services and K4 that actually reaches our poorest students).

It is reasonable to expect that staff responses to the budget survey of last spring will be reflected in solutions that come from the board as we set the final budget and tax levy in October.

Between now and then, we will we working to get through the smoke and mirrors that were used in the preliminary budget and the dance of the seven veils that we will surely get in administration presentations on the budget. It may be that raising taxes is the truly the only option. But until there has been a full discussion based on verifiable information, I will not be committing to one course of action or another in fixing this hot mess.

Friday, December 17, 2010

My Response to the ACLU on Single Sex Charter Schools



Thank you for writing.

Please be advised that there is a companion proposal for a single sex school for girls that will complement the proposal for a single sex school for boys.

While your points are well argued, I respectfully point out that the families
whose children are not being served by Madison schools, don't have the luxury of theoretical arguments about the finer points of law. They need schools where there (sic) children can succeed and be encouraged to produce academic excellence. They needed such schools yesterday and have not succeeded in achieving such schools within the Madison public school system.

For that reason, I will support the Madison Prep proposal as long as district
fiscal liability is limited in the final contract.

At this time, there is no formal or final proposal. Only a preliminary document
and a request for the opportunity to apply to DPI for a planning grant. I will
support the application for a planning grant for the purpose of working out the details and developing a financial plan for the school.

I will do so because the children who the Urban League proposes to serve are real and need real opportunities. The Urban League and its community propose to address those needs. I intend to support such efforts.

Sincerely,
Lucy Mathiak

Sunday, October 17, 2010

What I Might Hope To See in High School Reform

Right now I am struggling to get my head around what the proposed high school reforms are or are not, what problems they are intended to address (TAG? achievement gap? readiness for life after high school? other?), the many interpretations of what is proposed, and whether the proposed reforms would be effective in achieving any of the stated purposes.

In an interesting twist, this process has brought me back to my own personal wish list of what I would like to see in comprehensive high school reform. I believe that any one of the items on the list would make a real difference and in ways that are compatible with DPI requirements and national standards.

My thinking is informed by sources that are predictable and others that may not be obvious but are equally important: personal observation, years of listening at parent meetings and testimony to the school board, numerous national studies and commentaries, and what I have learned from my highly skilled colleagues who work with undergraduate programs at UW-Madison.

In some ways, the debates over the proposed two-strand system, the fate of electives (which I want to keep), consistency across the four high schools, college preparation, national standards, etc., are less important to me than the basic expectations and requirements for the students who enter and graduate from our schools. Without changing those things, I believe that we will be confined to tinkering around the edges without touching some of the fundamental expectations that students will confront after graduation.

I believe that we could make a serious dent in the achievement gap, address long standing dissatisfaction with academic opportunities and challenges, and move toward rebuilding Madison's reputation for schools that draw people to invest in homes in our metro area and neighborhoods by truly making the changes - vs. planning to study and eventually implement changes -  to address the items that are on this list:

1.  Increase opportunities for advanced study at all grade levels, whether it is part of an AP curriculum or other courses developed and taught at a higher level with or without special labels. Then remove the unmovable obstacles that keep students from participating.

This is not rocket science. We have advanced classes with waiting lists every year. It makes no sense to me that the students are on waiting lists to take advanced courses when there are enough students to fill a section. They will be taking an English, or math, or science, or social studies class. There is no extra pay for teaching advanced courses, so why not have the class taught at the highest level when there is demand? What is lost by meeting student need and interest?

Does a label matter? In my experience as a Purgolder parent, there were classes that were not listed as advanced classes but were taught by faculty who delivered advanced content, challenge, and expectation that rivaled and in some cases surpassed classes labeled TAG. There were classes labeled as TAG that delivered an advanced experience (Mr. DuVair's TAG biology was definitely college level work), and others that delivered extra homework at a basic high school level. East's Calculus AB and BC classes do not carry a TAG or Honors designation. But students who complete those courses successfully are well prepared to pass the AP exams and to succeed at the college level.

The point is that it isn't the designation as AP, TAG, IB, or Honors that makes a course advanced. It is the content, expectations, and work of skilled teachers who have a passion for challenging and preparing their students for future work.


2. Restore West's 9th and 10th grade honors courses. 

This is pretty self-explanatory. Embedded honors do not cut it for a sufficient number of students to make it worthwhile to restore courses that were in place until just recently. It just seems a lot easier and less expensive to return to a system that worked rather than spending time and energy researching and then implementing something new.

2. Conform MMSD policy and practice to meet or exceed DPI standards at all grade levels, and particularly in regard to graduation requirements.

Toward the end of Art Rainwater's term as superintendent, I met with a group of social science teachers at East who had a number of curricular concerns. The one that blew my mind was the (correct) observation that board policy and district practice on high school graduation requirements do not meet State Statute 118.33, DPI standards or WI Administrative Code (which are pretty minimal to begin with).

Particularly problematic is the following escape clause in current policy:
"Failure of a required course by a student can be made up through the selection of another course within the same academic discipline."

Although WI Administrative Code specifies the curriculum required to receive a high school degree  and does not provide for substitutions, failure to pass one or more of the minimum academic requirements listed below is no barrier to receiving a degree for MMSD students.

Section PI 18.03, Wis. Admin. Code

PI 18.03 High school graduation standards. (1) COURSE REQUIREMENTS. Beginning September 1, 1988, a board may not grant a high school diploma to any pupil unless the pupil has:


(a) Earned a minimum of 12.5 credits in grades 9 to 12 as follows:
  1. Four credits of English which incorporate instruction in written communication, oral communication, grammar and usage of the English language, and literature.
  2. Three credits of social studies which incorporate instruction in state and local government.
  3. Two credits of mathematics which incorporate instruction in the properties, processes, and symbols of arithmetic and elements of algebra, geometry, and statistics.
  4. Two credits of science which incorporate instruction in the biological sciences and physical sciences.
  5. 1.5 credits of physical education which incorporate instruction in the effects of exercise on the human body,health-related physical fitness, and activities for lifetime use.
(b) Earned, in grades 7 to 12, at least 0.5 credit of health education which incorporates instruction in personal, family, community, and environmental health.
I raised the issue with district administration at that time, the superintendent and assistant superintendent agreed that there is a problem, and assured me that the policies and practices would be reviewed and brought into alignment with state requirements. That has not happened. I have asked for follow up each year since then, without success.  Until that is fixed, students can graduate from our high schools without the basic skill sets envisioned in state policy.


4. Guaranty that ALL middle school math teachers are proficient in algebraic reasoning and other skills necessary to prepare students to master the high school math and science curriculum.

In June 2008, the Board of Education received the report of a Task Force convened to evaluate the math curriculum in MMSD schools. The report recommended several steps to strengthen math education. Of these, Finding 1 came through as mission critical:

Finding 1: The single most important step that the MMSD Board of Education can take in support of improved student achievement in mathematics is to align district goals, policies, and resources in ways that result in a mathematics teacher workforce well prepared in the content of mathematics and in the techniques of teaching mathematics. This issue is especially critical in grades 5 to 8.
The report further states:
The section on Instruction and Teacher Preparation discusses the need for additional mathematics content-based pre-service instruction and in-service professional development for MMSD mathematics teachers. (emphasis added)
The adequacy of teacher preparation is a significant problem that cannot be solved without a substantial investment in mathematics content-based professional development and a change in hiring priorities at the district level.
Supporting and enforcing efforts to implement this recommendation would make a significant difference to all students. Although financial resources have been devoted toward this end, much of the work has been redirected to focus on how to teach rather than addressing the content proficiency called for in the report. As a result, a small number of teachers are participating in the courses developed to address content readiness, but this is far from the committed district engagement required to provide students with the math skills that are foundational to success in high school math and science courses.

5. Teach students to write using complete sentences, correct spelling and standard grammatical conventions.
 There is a lot of variation in the amount of writing required in the array of high school courses available to students. My personal observation includes everything from a teacher who gave assignments designed to help students who would one day take an SAT writing test, to an English composition teacher who showed a lot of movies in class and gave no writing assignments.

Having helped young people work on personal statements for job or college applications, and working in an environment where writing is an underpinning of success, I feel safe in saying that it is impossible to over emphasize writing. With all due respect, the picture drawing and crafts projects will not help someone who must articulate their ideas and their aspirations if they cannot put sentence to paper in clear English.

Indeed, the students who need to learn to read for comprehension and then write coherently about their responses are the students most in need of being encouraged to read a book (rather than offered a book on tape) and then being taught to write. Really write. Not invented writing. Really write. Not spoken word. Words on paper that anyone can understand.

6. Make a compelling case for consistency and then truly implement consistency across the board if that is going to be a rationale for homogenizing the curriculum in our high schools.

The value added by making high schools consistent (read uniform) still hasn't been explained in a compelling manner, so I may be missing something. I note that the district equity policy states that all schools should be equally desirable, not all schools should be identical. If there are issues of consistent standards and quality, then yes, let's address that. But creating the Stepford School District just seems odd in a city as stubbornly individualistic as Madison.

I confess that I am fascinated to learn whether MMSD truly means consistency when it would mean that all high schools would have a planetarium and biotechnology program OR Memorial would lose those special programs. When it means that LaFollette would lose its four block system in order to be consistent with the other schools. And so forth.

The area where I would like to see consistency is in opportunity. A few years back, when East's new principal cut the foreign language program from 3 to 2 languages, I looked into what other schools offer. There is no comparison. The issue was not demand or class size -- the eliminated German program had enrollments comparable to the other high schools. And it is odd that the three other high schools have several languages, including American Sign Language, Latin, Mandarin, and Japanese, while East has Spanish and French.

For families concerned about highly competitive college applications, the lack of opportunity may well be a factor that would make East less desirable than others.

Friday, October 15, 2010

High School Reform

Although I will be posting on other aspects of the high school reform debate, I want to share an e-mail from administration to teachers that has been posted elsewhere on the internet.  Two aspects of the message are striking and require some thought on my part, particularly since I only recently saw the e-mail:

1) The tone seems to contradict the messages delivered in the administration's reorganization plan and elsewhere re. a new emphasis on decision-making processes that include significant input from front-line (e.g. work with students) staff.

2) Nowhere does the message discuss approval by the Board of Education, yet a significant curricular change cannot be implemented (at least openly) without discussion and approval by the board. While some may have forgotten that the board is a legally elected governance body, I fear that I am just that pain in the neck board member who sees that truth as fundamental to the governance process.

So, with those two observations, this is what teachers received in their e-mails:

October 12, 2010
Dear High School Staff:

We are writing to you today to ask you to take a moment to read about something that we think is of vital importance to the district, to meeting the needs of all of our students, and to closing the achievement gap swiftly and surely.

When we embarked on our journey with the Smaller Learning Communities (SLC) grant we knew that we do a great job with many students and we struggle with many others. The achievement gap remains in stark contrast to all of the things that we do so well.

We are saying that now is the time to think anew and differently about these issues. It is crucial that we come to grips with the fact that this gap means so much more than a yearly data comparison. What the continuing gap means, unless directly addressed, is that we will remain party to raising a segment of our population who will not have the skills to pursue adult lives that are self determined.

We currently have an opportunity to effect change that we cannot squander. The $5.2 million dollars given to MMSD through the SLC grant by the U.S. Department of Education has opened the doors to a real discussion about today’s students and tomorrow’s needs. We have taken full advantage of the last two years to talk, learn how to collaborate, and have dipped our toes in the waters of change.
But, we should no longer be lulled by our past successes. We should be made restless and uneasy by our graduation rates, our disproportionate suspension and expulsion rates, and by our state’s first place status nationally in incarceration rates of African American males.

So we are writing to you to inform you that we will undertake a systemic shift in the way we address learning opportunities at the secondary level. (emphasis added) We are asking you to digest a plan that responds to both the accelerated students and those who struggle. We ask that you suspend cynicism of past endeavors that forecast, in your mind, failure, and our tendency to remain static.

We sincerely suggest that this could be everyone’s finest hour.

We have long believed, and still do, that Madison has the capacity needed to eliminate the achievement gap and serve our accelerated students well. We will be sharing details of this idea with you soon, but we wanted to foreshadow that there is a true urgency attached to this conversation.

Your past work as teacher leaders, as innovation team members, and as critical consumers of professional development, will hold you in good stead as we ask you to move into this discussion.

There will be plenty of room for your voice as we move forward, but the parameters will be clear. Educational research clearly shows that true change needs to be systemic and implemented with fidelity. Research also shows that defining student outcomes is the science of teaching. The art of teaching still rests with you, the individual

Dan Nerad Pam Nash
Superintendent Assistant Superintendent of Secondary Schools

Thursday, October 14, 2010

West - Two Issues in a Perfect Storm

The parent complaint to DPI over MMSD's failure to comply with WI laws on Talented and Gifted education have combined with administration's recent proposal to create more consistency across the four major high schools, to create a perfect storm of controversy at Madison West. Within the past 24 hours, allegations that the proposal eliminates all electives have spawned a number of calls and e-mails to the Board of Education, a FB page (Walk-out Against MMSD School Reform) promoting a student walk out on Friday, and a YouTube video http://www.youtube.com/watch?v=-Zgjee-GmGI created to protest the elimination of electives.


As a board member, I have a somewhat different take largely because I know that allegations that the proposal to standardize core high school curriculum is not a product of the DPI complaint. Anyone who has watched MMSD operate, would probably agree that nothing is put together that quickly (the complaint is less than a month old), especially when it involves a proposal. 

I also just received the proposal a day or so ago. In full disclosure, I did not take advantage of the briefings conducted for board members who met with the superintendent and assistant superintendent individually or in pairs. I'm a certifiable pain in the neck and thought that any presentations should be made to the board as a whole in an open board or committee meeting, but that is just my issue.) I am just beginning to read and think through what is being proposed, so have no firm opinion yet.


This is what I have said to people who have written. Perhaps it will be of interest to you, too:

Thank you for taking the time to write. I hope that what I am about to say is helpful to your understanding of the proposal and the process as I understand them at this time.

First, the proposed curricular changes are not related to the DPI complaint re. failure to comply with state law on TAG programming.

Earlier this week, I received a copy of a proposal (attached) to establish more consistency in curriculum offerings across the four major high schools. At this time it is only a proposal. It is my understanding that administration would like the board to approve the proposal in November. At this time, board members are asking questions about the document, and specific details regarding what implementation would mean. I have not yet asked my questions, but expect to do so in the next week.

Earlier today, administration indicated that the proposal does not, or is not intended to, alter, standardize, or eliminate electives in any of the high schools.

As I read the proposal, I will be looking closely at that issue. I am the mother of East graduates with very different academic strengths and experiences. Both sons took excellent electives - at times the same classes taught by the same teachers. Both had wonderful experiences and learned a lot. Many of these electives were developed by specific teachers, and taught with particular expertise by those teachers. My personal belief is that our high schools would lose a great deal were those classes to be eliminated.

Again, it is my understanding that electives are to continue and that other parts of the curriculum are the focus of any changes. As I prepare for board decision-making on high school curriculum, I will continue to look at this issue.

Saturday, September 25, 2010

Two Edgewater TIF votes in One Week? Oy.


On Monday, the MMSD school board will cast the votes that will direct my vote on the Joint Review Board. On Wedneday evening, the Joint Review Board will vote on whether to accept or reject the proposal to expand TID #32 in order to loan $16 million to the proposed Edgewater project.

What IS This Obscure Little Committee?

Called an 'obscure committee' by the Wisconsin State Journal, The Joint Review Board is in fact a legislatively mandated committee that gives all affected taxing authorities a vote on whether to forego property tax revenues in order to invest in TIF projects. (For those of you who want to know more, the Department of Revenue has an on-line manual that is very helpful in explaining everything you would need or want to know about the TIF process.)

The Joint Reveiw Board is composed of: Gary Poulson, former alder and citizen member, chair; David Worzala, Dane County Treasurer representing Dane County, Roger Price, representing MATC, Dean Brasser, City of Madison Comptroller representing the City of Madison, and me, representing Madison Metropolitan School District.

Will the TIF Pass?

TIFs and TIF expansions have typically moved forward with a unanimous vote in support. This time around, anything could happen. While there is intense political pressure to approve the TIF, in a slam dunk process, the proposal has generated mounds of analyses by all sorts of groups, and in the end has created more twists, turns, and spin cycles than Mr. Toad's Wild Ride.

This past week, MMSD administration Administration recommended that the Board direct my JRB vote against the TIF Proposal and it is reasonable to expect that the board will vote in this way. Ed Hughes has written about his reasons for casting a reluctant vote to reject the proposal, and my thoughts that the TIF would be a bad deal for Madison's public schools have been on record for some time. There are five other opinions and votes among board members, but it is very possible that the group will come together to direct me "just say no" to expanding TID #32 when the JRB meets on Wednesday.

But the MMSD vote is just one among the five votes cast by members of the Joint Review Board. Whether the other review board members believe that the propsal is a good deal from the perspective of their taxing authorities and constituents will be known on Wednesday.

Why Reject the Proposed Amendment to TID #32? 
Or, the Giant Sucking Sound Coming From the Shores of Lake Mendota

There are many reasons to take a pass on this investment opportunity. The most obvious have to do with the financial impact of deferring tax revenue from the existing and highly successful properties in the district. Adopting the amendment means that the district will stay open longer, and that the taxes on the rising values in those properties will be used to pay off the $16 million loan to the Edgewater project. (The Edgewater project will not generate the revenue to pay back the loan on its own. That is why it cannot be a separate project or an anchor for a project.)

On the eve of the vote, the biggest issue for me relates to proponents claims of increased property values, jobs created, and revenue that will be generated by loaning $16 million to Edgewater.

I believe that credible information has come forward in recent weeks that casts serious doubt on the revenue projections claimed in the developer's documents. That information creates two key problems, that are, for me, consistent with the criteria for deciding the TID and, for me, cast the expansion as a very risky public finance move if it goes forward.

1)Will hotel revenues and property taxes come in at the levels projected in the proposal? Setting aside the questions raised by Edgewater developers' use of projections that are out of whack with any Madison area hotels, Milwaukee's Pfister Hotel, or Kohler's prestigious American Club, we have the cautionary experience of the gap between projections and actual revenues generated through the proposal that helped to finance the Monona Terrace Hilton. According to a recent Cap Times article using research conducted by local resident John Jacobs:
The resolution from 1998 projected tax revenue from the hotel of $536,422 in 2002, increasing to $682,479 in 2009. In reality, the Hilton paid $434,237 in 2002 and $421,899 in 2009, and most recently saw its assessed value drop from $20.4 million in 2009 to $18.8 million for 2010.
In the absence of either numbers that align with the local (or regional premiere) hotel market, or arguments and data that support a case for much higher returns than might be expected locally or nationally, it is hard to believe that the project will yield anything close to the returns that are being promised in the proposal.

2) My second red flag has to do with hotel, occupancy rates, and the impact of occupancy rates on hotel room tax collections and property values for hotels. Simply put, I suspect that adding more hotel rooms to a market that is rumored to be at less than 60% occupancy, could do more harm than good. 

I apologize in advance if I am getting my understandings scrambled. But. To the extent that hotel property values are linked to occupancy rates, lower occupancy creates translate into lower property values. It seems to me, then, that adding hotel rooms in a market that already has more rooms than guests, adds to -- rather than alleviates -- problems of lower occupancy rates.

In my thinking, then, the risk is that adding the hotel rooms creates two related risks: 1) that the Edgewater will have an occupancy rate that is low enough to keep its property values below the levels projected by developers, and, 2) that the refurbished Edgewater will exacerbate low occupancy rates at other hotels, to the extent that it draws guests away from other hotels that already are struggling with low occupancy.

The "If you build it they will come" Phenomenon Is Unlikely to Work Here

I'm still trying to get my head around the argument that we have a critical need for more hotel rooms, especially for the conference and convention market. I know what the recession has done for business travel; as a state employee, I am aware of how budget cuts have gutted travel for government employees. Indeed, there have been times when state employees were prohibited from traveling even when using gift or grant dollars.

So the arguments that we needed a big big luxury hotel to attract conventions didn't quite align with what I've seen, experienced, and heard from friends in the private sector. A recent column by Mike Ivey, also Cap Times, reassured me that I wasn't just a naysayer. Titled, Recession Taking a Toll on Alliant Center, Monona Terrace, the article begins:
Madison's two major convention venues are feeling the pinch of the recession.
Both the Dane County-owned Alliant Energy Center and the city-owned Monona Terrace have seen revenues fall sharply over the past year, forcing officials to juggle their budgets and hold the line on staffing.
 And it gets gloomier from there.

So, What are the Odds...?

In full disclosure, I need to say that I am fiscally cautious. I am not opposed to TIF, and believe it can be and has been a very positive tool for local economic development.

But I also feel the responsibility of choosing wisely on this one. Choosing poorly is more than a little "uh oh" and then you move on. Choosing poorly raises the specter of living with an investment that yields poor returns, takes longer than expected to recover investment costs, and, in this case, possibly yielding unanticipated negative consequences for the local economy.

That doesn't feel very good.

There may be circumstances where such a high risk proposal would look appealing. But this isn't one of them. Maybe one of the people who keeps writing to me about the money that I can help them to recover would like to invest in this one?

Wednesday, September 22, 2010

Can Marketing Fix What Is Wrong in Our Schools?

Could the talents of AMC's 'MadMen'
keep families satisfied with our schools?

It is important to note at the beginning that there are many excellent teachers, principals, and staff in Madison's public schools. These people put in long, often unpaid hours, produce results under difficult conditions, and are too often told that they are overpaid laggards rather than thanked for their dedication and service. These people are central to family loyalty to Madison schools.


That they exist, however, doesn't mean that we don't have problems or that we are helped by denying that we need to change. There are times when it is at least as important to respond to the reasons that people leave as it is to know what will make them feel good about staying. I would argue that, for the Madison Metropolitan School district, responding to discontent is far more important than trying to convince people that all is well.

This will return to Madison's schools... I promise...
But First, a Word on Marketing and Communications

I’ve been around conversations about ‘marketing’ for longer than I care to admit (it’s more than one digit, and the first number is a 2) because of my day job at UW-Madison.

I’ve seen logo mania, branding bizarreness, and now social networking and e-branding all embraced and implemented, some with strong results, others not so much. I’ve been in study groups that read and presented our way through classics, such as “Building Strong Brands,” and I’ve read pithy titles like “Emotional Marketing,” “Rocking the Ages,” and “Bobos in Paradise.”

Through it all, I’ve noticed a few constants. These are personal observations, not scientifically tested theories. Full disclaimer delivered.

1)      An amazing number of people believe that knowing how to read and write and exposure to marketing products makes them expert in strong marketing strategies. Not so much, say I.
2)      Too many decisions to do ‘strategic marketing’ are searches for a quick fix to a PR problem rather than a commitment to the hard work needed to do a realistic assessment of why that problem (or problems) occurred and what it would take to fix the problem before tackling the image.
3)      Trendy strategies and ‘edgy’ logos are not substitutes for the attention to quality product, personal relationships, and customer service that build the strongest brands over time.
4)      You are not communicating or ‘messaging’ if you haven’t considered your audience and what they value, and care enough to connect with them at all levels of the process. Talking at people is just that. It is not relationship building, communicating, or marketing.

How does this relate to Madison’s public schools?

A recent Wisconsin State Journal editorial took MMSD to task for its’ diminished reputation and admonished the district to ‘tout its successes.’ For the past few years, the Board of Education has pushed for a ‘marketing plan’ or a ‘communications plan’ that will help to convince parents to stay in the district’s schools rather than leaving for private schools or using open enrollment to transfer to neighboring districts. Mayor Dave, too, has weighed in with concerns about the impact of school reputation on decisions to buy homes in the Madison Metro School District or specific neighborhoods within the district.

And recent proposed changes to Board of Education policy and Code of Conduct (rejected by the board majority) would have prohibited elected members of the Board of Education from saying or doing anything that would create image problems for the district with transgressions and sanctions to be determined and applied by the board president. I had visions of myself, like Bart Simpson in the opening credits, spending long hours in Room 103 writing on a blackboard, “I will only praise our schools.”  had the revised codes been approved and implemented.


Never mind the calls for transparency and disclosure that I heard when I first ran for the school board 4 years ago, and heard again when the community weighed in during the search for a new superintendent.


We have the information on why people leave. But do we have the will to use that information in a responsive way?

To his credit, Superintendent Nerad conducted a survey of people who chose to leave the district and shared the results with the board around a year ago through a report (link) and, upon board request, a document with the detailed feedback provided by respondents.

The recent WI State Journal article on recent proposals to limit the percentage of students who can leave a district through open enrollment and/or help stop the loss of funds that goes along with the students (estimated at $2.5 million for MMSD in 2009-10), has generated quite a debate. Most of it aligns with the findings from the 2008-09 survey. (That article drew 89 responses, most from people who posted only once.)

There is a lot to work with if the district truly wants to turn around the out-migration that has been taking place through open enrollment, transfers to private schools, and home schooling choices. Parents have cited a number of issues in their decisions to leave: lack of programming for talented and gifted students, bullying, quality of curriculum, and discipline issues, stand out among the factors mentioned.

At issue is whether we listen to what families are saying to us and treat their concerns as valid? Or do we wrie their experiences off as “perceptions.”

Marketing is of Limited Value if We Don’t Fix the Problems
To be clear, this post is not an argument against marketing or communications. Even organizations at the top of their form use marketing and communication strategies to improve and stay at the top. Rather, this post is meant to serve as a reminder that marketing is not a panacea. It does not solve problems, nor does it make problems go away where they exist. (Think of the ads for air fresheners that claim to ‘get rid’ of fish or litter box smells.)

I would guess other board members have an idea of changes that we believe would help to keep families in the district and perhaps even convince others to return or move into the district for the first time. After all, if we have been able to  develop highly recognized and sought after programs to serve the needs of students on the autism spectrum, shouldn’t we be able to develop programs that fully include for academically talented and gifted students? Shouldn’t we be able to develop an inclusive approach to students of color at all levels including TAG? If we did these things, wouldn't the district reputation change, and wouldn't it be easier to attract and retain those students?

It is clear that doing the same things over and over while claiming that we can expect different results clearly is not working.

My personal change wish list includes:

Get serious about TAG. I say this as someone who said pretty much the same thing over 15 years ago. Since then, TAG positions and programs have been diminished, not enhanced, through MMSD policy and (in)action.

Two years ago, the district received a report and recommendations to bring TAG programming into compliance with Wisconsin’s minimal laws requiring accommodation for TAG students. Within a month, district staff tried to sneak through a rewrite of the recommendations, to remove language providing for ability grouping of up to five or six students at the elementary class level. Authors of the report viewed this step as critical for helping teachers and students without creating separate classes. At the board’s insistence, the wording was returned to the original language. But the foot dragging continues.

The board also passed a motion requiring newly-hired TAG staff to have discernible experience, credentials, and coursework in TAG education. (When the report was approved, only one TAG Resource Teacher had a degree in the field; a few others had certification. At least one had a special education background, which is a very different model and understanding of ‘special needs’ education.)

Existing staff have done a lot of work to improve their knowledge and skill base since then. But the search for a new TAG coordinator foundered for reasons that could be debated depending on one’s vantage point, so there is again an interim coordinator who does not have a TAG background. Two additional TAG Resource Teacher positions are vacant, for a total of 3 positions that lack the staff to help carry forward the testing, problem solving, and programming called for by state law and the district’s plan.

This cannot continue.

Get serious about services for kids with serious mental health issues.

By this I mean the growing body of students, some with serious mental health needs before they begin Kindergarten, who create a good portion of the disruptive atmosphere that we hear about from parents, staff, and students.

I am referring to children who are not simply "naughty" or "wild" or "unsocialized." Students in those groups can and are served by the districts positive behavior coaches and support structures. Demanding that they "behave," or "buckle down" is pointless. They cannot.

Here, I am referring to students who -- through no fault of their own -- come to our schools with serious mental health problems including PTSD, attachment disorders, fetal alcohol syndrome, and a range of other serious problems. Some have been in and out of institutions, often failed by a system that releases them back to the conditions that created the mental health problems in the first place. With no back up or support plan.

These are children who can be violent, disruptive, aggressive, or self-destructive. They live their lives in ways that make it impossible to participate in or benefit from the behavior interventions that work with other children. It is not their fault. Many want desperately to be "good," but are not helped by our failure to admit that they exist and need services.

Last year, the board pressed administration on the dire need for services for children with serious mental health issues. We eventually received data that confirmed what we have heard from exhausted principals, social workers, health workers, teachers, and aides for years: the number of slots available to help children with the most extreme levels of mental illness, does not come close to serving the number of children who would be referred and served if room were available.

Until we commit to truly addressing, not glossing over, addressing, the needs of students who have identified, serious, mental health issues, the reports of bad behavior, aggression, disruption, and other problems will continue to mar the district's reputation. We can put out all of the glossy brochures and press releases that we want, but one parent witnessing a rough episode with a mentally distressed student and describing it to another parent, is a much more powerful force in creating perceptions of our district.




Enforce Bullying Policy. MMSD has had a bullying policy for as long as I can remember. But policy means little if it is not clear, coherent, and enforced among our students. Some teachers, principals, and staff, are good at establishing a firm 'no bullying' environment. Others, not so much. And there in lies the problem.

The board has heard for years about problems of bullying and aggression among all age groups. Three years ago, our expulsion hearing examiners spoke out and asked the board to address issues of bullying because of the numbers of victims who had been ignored by school staff, and ended up in the expulsion process because they took matters into their own hands. This aligns with concerns that have emerged for individual board members whether through family experience or education by school staff.

Last year, the district took steps to improve its bullying policy. But that is not the end, it is only the first step. It is up to central administration, school staff, and the Board of Education to ensure that the policy is operational and enforced if it is to stand as more than just words on paper. Until that happens, families will leave the district if it means the difference between feeling that their child is safe and their child is being victimized on a regular basis.

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These are just some of the issues that I believe can and must be addressed, not by more study, not by review, not by task forces, but by changes in our daily practice as a district. There are other areas that need similar focus, too. The above issues are used to illustrate the seriousness and depth of the issues that cannot be explained away as simple differences of perception. These issues, and the others like them, require thought, a desire to change, and a willingness to get over our dwindling reputation as a strong district to get to the work that must take place if we are to guarantee our strength into the future.

And a nice press release or glossy brochure cannot take the place of what must be done. The people who question staying in the district will decide to stay (or come back) if and when they believe that someone is listening to their concerns and willing to change the problems that they are experiencing.

We can do it. But only if we have the will to be honest and to act.